Terms & Conditions
1. General Terms
These Terms and Conditions govern your access to and use of Aquatics Hub’s website, services, and facilities. By accessing our website and participating in any services or activities, you agree to abide by these terms.
2. Services Provided
We offer a variety of services, including public swimming, swim school lessons, and a swim club. Our services may vary based on location, availability, and other factors. Please check our website or contact us for the most current information.
3. Booking and Payment
• Bookings: To reserve a spot for swim lessons or public swimming sessions, you must book in advance through our website or by phone. Bookings are subject to availability.
• Payment: All payments for services, including swim lessons, memberships, and public swimming, must be made at the time of booking.
• Cancellations: Please refer to our [Refund Policy] for details on cancellations and refunds.
4. Memberships
• Membership Terms: Swimming memberships are non-transferable and non-refundable unless otherwise stated in our [Refund Policy]. Memberships may have a minimum term, and cancellation fees may apply.
• Membership Benefits: As a member, you may receive certain benefits, such as priority booking, discounted lessons, and access to exclusive events.
5. Liability and Waiver
• Assumption of Risk: By using our facilities or participating in our services, you acknowledge and accept the inherent risks associated with swimming and related activities, including but not limited to injury, drowning, or other accidents. You agree to follow all safety guidelines posted by the pool.
• Waiver: All participants must sign up for swimming lessons or swim club activities. If the participant is a minor, a parent or guardian must sign on their behalf. This sign up acts as a waiver.
6. Code of Conduct
All users of our facilities and services must adhere to the following code of conduct:
• Respect other swimmers, staff, and the property.
• Follow the rules and regulations provided by Aquatics Hub.
• Swim in designated areas and ensure safety at all times.
• Abide by any instructions given by staff members.
7. Age and Eligibility
• Swim School: Our swim school is open to individuals of all ages. Specific age groups may be required for certain classes. Please check class details on our website for more information.
• Swim Club: Swim club participation is typically for swimmers aged 6yrs-18yrs, although exceptions may apply based on skill level and space availability.
8. Safety and Health Regulations
For your safety, all users of our facilities must:
• Follow all health and safety guidelines, including those related to public health concerns.
• Inform us of any medical conditions or special needs that may require additional assistance.
• Comply with pool regulations, including appropriate swimwear and conduct.
9. Privacy and Data Collection
Your use of our website and services may require us to collect personal information. We are committed to safeguarding your privacy. Please refer to our [Privacy Policy] for information about how we collect, use, and protect your data.
10. Modifications to Services or Terms
We reserve the right to modify, suspend, or terminate any of our services, as well as to change these Terms and Conditions at any time. Any changes will be posted on our website with an updated “Last Updated” date.
11. Termination
We may suspend or terminate your access to our services if you violate these Terms and Conditions. If your membership is terminated, any outstanding payments or fees must be paid in full.
12. Governing Law
These Terms and Conditions are governed by the laws of [insert jurisdiction, e.g., the country, state, or city]. Any disputes arising from these terms will be resolved through the appropriate legal channels in that jurisdiction.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Aquatics Hub
aquaticshub.com